Exchange & Return Policy
Exchange & Return Policy
Exchanges can be made within 14 days of receiving the order, with a 35 EGP fee for exchange shipping.
Refunds can be requested within 14 days of receiving the order, without any additional fees.
Return policy
2. Provide us with the order number and a photo of the received product.
Our office hours are from 10 am to 5 pm on weekdays. All inquiries will be addressed within one working day.
To avoid duplicate requests and miscommunication, please use only one of these channels to reach out to us.
Exchanges can be made within 14 days of receiving the order, with a 35 EGP fee for exchange shipping.
Refunds can be requested within 14 days of receiving the order, without any additional fees.
Return policy
2. Provide us with the order number and a photo of the received product.
Our office hours are from 10 am to 5 pm on weekdays. All inquiries will be addressed within one working day.
To avoid duplicate requests and miscommunication, please use only one of these channels to reach out to us.